Shipping & Refund policy
SHIPPING POLICY
What is the Shipping method of Atarangee?
We provide best experiences of online shopping that is hassle free and reliable. We take care of all parameters that ensure your delivery reaches you in a sound state.
What is the delivery time period?
Orders within India are delivered within 7 - 10 working days, and International orders are delivered in 10 to 15 working days. Delivery time may vary depending upon the shipping address.
We provide 100% Replacement Guarantee!
Returns & Exchanges
Kindly courier the parcel at below address and share the courier receipt with us via WhatsApp on 9321435445 . We will bare the courier charges.
Do not remove the tags and label.
Mentioned the Order number and Size which you want.
Name - Atarangee
Address -- Yamuna Building, Room no. 9, Shrinagar Complex, P.L. Lokhande Marg, near Mukund Nagar, Chembur, Mumbai 400089
Once we received the parcel, We will dispatch the new one.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
For exchanges, You would be allowed only to order an item with equivalent price or higher price and the new items will be shipped to you after receiving any applicable additional payments.
What are the terms and conditions for refund?
We do refunds only in genuine case of delivery of defective products and on no other grounds. In the case of delivery of defective products, You have to send an email to our customer support executives at info@atarangee.in along with the details of the order, issue , photographs of the defective product. In the event, on our verification it is observed that the defect is incurred due any of your actions or omissions, then ATARANGEE will not be responsible for refunding the amounts paid to you. However, you may still opt for exchange. All applicable refunds shall be made to the bank account from which you had processed the payment.
I haven't received my product within expected time. What should I do?
We update our customers through emails once we ship the product.
For queries you can write to us at info@atarangee.in
